Testimonials
Our customers love what we do
EXCELLENTTrustindex verifies that the original source of the review is Google. I cannot recommend Sherly highly enough! After experiencing multiple disappointments with a well-known Australian local jewellery specialist, I was hesitant about finding someone who could truly understand my vision. However, Sherly exceeded all my expectations. From the very beginning, she showed incredible patience with my picky selection and refined taste. She carefully listened to my design ideas and worked through several iterations, ensuring every detail met my special requirements for blue sapphire and diamond. What truly stood out was how she validated my feedback, making me feel heard and appreciated throughout the entire process. Sherly is not only a highly knowledgeable diamond and gem expert, but she is also incredibly generous in sharing her expertise. She provided professional recommendations, addressed my challenges with insightful solutions, and went above and beyond to accommodate my needs with a can-do attitude. Her ability to pick up on the important details from my previous experiences and seamlessly integrate them into a stunning final design was truly remarkable. On top of her expertise, Sherly is an absolutely charming and heartwarming person who pays 200% attention to detail. If you are looking for a jewellery specialist who genuinely cares, listens, and delivers exceptional craftsmanship, Sherly is the one to go to! Highly recommend! 💎✨Trustindex verifies that the original source of the review is Google. I recently bought an engagement ring from Jennybay, and the experience was absolutely fantastic. Having never purchased a ring before, I was a bit overwhelmed, but Vivi was incredible. She took the time to educate me on diamonds, making the process both informative and enjoyable. What truly stood out was her genuine approach—she prioritized finding the perfect fit over simply selling the most expensive option. She was pragmatic and honest about which differences were worth the investment and which weren’t, which I really appreciated. Vivi also helped me design the perfect ring, and my fiancée absolutely loves it! I can’t recommend Vivi and Jennybay enough—an amazing experience from start to finish.Trustindex verifies that the original source of the review is Google. Joey was absolutely fantastic in helping me with a new ring for a yellow sapphire stone I already had. She worked with me to shortlist the designs and discuss the look and feel of the final ring before beginning work. She was very clear on the pricing and timelines. I am very happy with the final ring - it’s high quality, the diamonds adorning the yellow sapphire are just so beautiful. Working with Joey was effortless and so lovely, and I am already making plans to redo another ring I have. Many thanks Joey for all the help. You are amazing!Trustindex verifies that the original source of the review is Google. Absolutely fantastic experience! The team at JennyBay Diamonds were great. I worked directly with Joey who made what felt like a daunting process so easy and enjoyable. She took the time to explain everything about diamonds and settings, ensuring I made a choice I felt confident about. I had shopped around at other Jewellers in the area and whilst they were helpful none were as passionate about the process and trade as Joey was. I had a design in mind before going in and Joey knew exactly what I was after in minutes. This made the design process very easy. Definitely felt like I was in good hands. Very respectful of what the client wants and accommodated where possible. The final ring exceeded all my expectations—it’s perfect. Thank you for making this moment so memorable!Trustindex verifies that the original source of the review is Google. Joey at JennyBay has been amazing to work with to create my dream engagement ring! The design process was thorough, craftsmanship is exceptional and the resizing process was extremely easy. Vivi and Julian were also great to deal with when picking my engagement ring! I couldn’t be happier with my beautiful ring! I highly recommend JennyBay for their exceptional service and craftsmanship 🤩💎💍Trustindex verifies that the original source of the review is Google. Julian was very personable and helpful. Very responsive to our requests.Trustindex verifies that the original source of the review is Google. Professional and patient service. Good quality rings also. My wife likes the set of rings very much. Thanks for Vivi s professional help and will recommend the friends who need I the future.Trustindex verifies that the original source of the review is Google. Joey at JennyBay Diamond was absolutely phenomenal in helping me find the perfect engagement ring! She took the time to explain all aspects of the ring + diamond and was able to create the ring i envisioned to life. The entire process from start to finish was seamless, i couldn't have asked for a better experience.Trustindex verifies that the original source of the review is Google. We had a wonderful experience with Sheryl. She was friendly, knowledgeable, and took the time to thoroughly explain the different types of diamonds. Sheryl carefully inspected the diamonds we ordered, and when they arrived from overseas, she wasn’t fully satisfied with the quality. Without hesitation, she returned them to the supplier and requested higher-quality replacements, all at no additional cost to us. Highly recommended for her exceptional service and honest advice. She will help you find the best option to suit your needs.Trustindex verifies that the original source of the review is Google. That’s absolutely pretty engagement ring! I need to say many time to thank you Vivi help me choose the prefect diamond, and follow my idea to design it. I’m so love it. This is reliable company. Thanks
